Listening

 

Tom Peters uses an example from the healthcare industry to highlight the importance of listening. According to Tom, "the single most significant strategic strength that an organization can have is not a good strategic plan, but a commitment to strategic listening on the part of every member of the organization." 

 

 

"How
to Lead: Discover the Leader Within You."
 

 

Leadership - from IQ to HQI

 

 

Leadership and change - an oxymoron?

 

 

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